In confidence

Privacy Policy

Updated October 4, 2026
This English translation is provided for your convenience. The French version is the reference version.

This page covers the website, the studio, the waitlist, book orders and gift cards. Your conversations, for their part, stay on your computer: the studio composes your book in your browser, and only the PDF you approved goes to the printer.

Data controller: Gabriel Turpin (see the legal notice), reachable at bonjour@monaveu.com.

In the studio

The export you drop into the studio (ChatGPT, Claude, or a pasted conversation) is read by your browser, on your device. It is not sent to any server: not to us, not to an AI service, not to an analytics tool. No request carries your conversations, and the studio doesn’t keep them once you close the page.

Postal addresses, phone numbers and email addresses are removed before layout. Whatever you hide is deleted from the file, not covered up: it doesn’t exist in the PDF.

The export viewer, which shows your conversations without making a book, works the same way: your file is read by your browser, on your device, is sent nowhere, and nothing is kept once you close the page. The .md or .txt files you save are built by your browser.

In ChatGPT (the Aveu app)

The Aveu app in ChatGPT opens the same studio, in a window built into ChatGPT. The export you choose there, or open with Aveu from ChatGPT, is read in that window, on your device, just as on the site. It is not sent to any Aveu server, and Aveu passes nothing from your letters to ChatGPT’s model: it only knows the studio is open, and can ask for formats and prices.

The app’s server (hosted by Cloudflare) only provides the studio page and the list of formats and prices. It receives no conversation (large requests are refused), keeps no logs and stores nothing. ChatGPT attaches technical information to each call (language, time zone, device type, approximate location, anonymous account and session identifiers): the server doesn’t use it and doesn’t record it. Cloudflare, which hosts it, technically sees the connection’s IP address, as with any website.

When you tap “Continue on monaveu.com” or “Save,” the book you approved, already filtered, travels to your browser in the part of the address after the “#”, which browsers never send to any server. The page that opens reads it, then erases it from the address. Its audience measurement counts the visit and where it came from (ChatGPT), never the book. The .aveu file you save stays on your computer; when you drop it back in, it is read in your browser.

What you write in ChatGPT is covered by OpenAI’s privacy policy.

On the site

Anonymous audience measurement (Vercel Web Analytics, and Umami, an open-source tool we host ourselves in Europe) counts page views, referrers, countries, and device and browser types. In the studio and the export viewer, it only counts the steps completed (conversation opened, demo opened, export read, book composed, payment started), never the content of your letters or your first name. It sets no cookies, stores no IP addresses and keeps no identifier for longer than a day. Vercel, which hosts the site, also keeps technical logs of requests (IP address, date, page requested) for security and to keep the site running, for a limited time.

The site’s fonts are served by monaveu.com itself: no request goes to Google or to any other font provider.

The waitlist and the seasonal letter

Only if you sign up, on the site or by checking the optional box when you order: your email address, the site you signed up from (Aveu), and the status of your sign-up (pending, confirmed, unsubscribed) with its dates.

Why: to let you know when the Aveu subscription launches, then to send you the seasonal letter (news and offers, four emails a year at most). The legal basis is your consent (article 6.1.a of the GDPR), given when you sign up and confirmed through the link you receive by email. Without that click, you receive nothing but the confirmation email.

How long: for as long as you stay subscribed. If you unsubscribe, or never confirm your sign-up, your address is deleted on simple request, and at the latest when the list is cleaned, at least once a quarter.

Orders

When you order a book: your name, your shipping address, your phone number (required by the carrier), your email, and the order itself (page count, interior, price, printing and shipping status).

Why: to make, deliver and track your book, and to handle any complaint. The legal basis is the performance of the contract (article 6.1.b of the GDPR), and our accounting obligations for payments (article 6.1.c). Your order email is used for nothing else: you only receive the seasonal letter if you checked the box for it, which is unchecked by default, and confirmed through the link you received.

The content of your book is not kept by Aveu: the PDF passes through encrypted temporary storage, from which it is deleted as soon as the printer has retrieved it, and after 24 hours at the latest.

To number your collection (No. 1, No. 2…), we keep a count of paid books, stored under an encrypted fingerprint of your email address and the first name on the book: neither appears in plain text, and a number is only assigned after a confirmed payment. This counter is erased about 13 months after your last book.

How long: the order record is deleted automatically about 13 months after the order. Accounting records related to the payment are kept for 10 years, as required by law.

Gift cards

When you buy a gift card: your email (to send you the code and the card), the two first names and the note written on the card, the amount, the code, its balance and its dates (purchase, expiry, use). The person who receives the card gives us nothing more than for a regular order.

Why: to deliver the gift card, redeem it when an order is placed, and handle a withdrawal or a complaint. The legal basis is the performance of the contract (article 6.1.b of the GDPR). Your email is used for nothing else.

How long: about 13 months after purchase (the card is valid for one year), then deleted automatically. Accounting records for the payment are kept for 10 years.

Who has access

• The publisher of the site and seller of the books (see the legal notice). Your data is never sold or rented.
• Resend, which stores the waitlist and sends emails on the publisher’s behalf. Resend is based in the United States: this transfer relies on the safeguards set out in its data processing agreement (DPA).
• Vercel, which hosts the site and the audience measurement (Vercel Web Analytics and our Umami instance, in Europe).
• Neon, which stores the database for the Umami audience measurement, in Europe.
• Stripe, which processes the payment. Aveu never sees or stores your card details.
• Cloudflare, which hosts the order server, the temporary PDF storage and the server of the Aveu app in ChatGPT, under a data processing agreement.
• Lulu Press, Inc., our printer, which receives your name, address, phone number, email and the PDF in order to make and ship the book. Lulu is based in the United States: this transfer is necessary to fulfill your order (article 49.1.b of the GDPR).

Your rights

At any time, you can access your data, have it corrected or deleted, object to its processing, ask for its processing to be restricted or for a portable copy, and withdraw your consent. Every email from the list includes a one-click unsubscribe link. For everything else: bonjour@monaveu.com.

If you believe your rights are not being respected, you can file a complaint with the CNIL, the French data protection authority (site in French).

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